Frequently Asked Questions
Find answers to your questions about our telemedicine services.
Is video required?
We use a HIPAA compliant App, Spruce. You can message us, video, or call. Whichever is most convenient for your communication.
Do you treat kids?
Yes! Two years old and up.
How do I schedule an appointment?
No appointment necessary. Just download our app to your device and start messaging us.
Do I have to pay extra for a prescription?
Nope, it is included!
Do you take insurance?
LHL does not accept insurance nor is it required. No after bills. Flat rate.
Do you take FSA/HSA?
Yes! Two years old and up.
Have more questions?
If you have any other questions or concerns, feel free to reach out to us at [email protected]. We’re here to help you navigate your healthcare needs and ensure you feel supported every step of the way.